Arc Labs
AI agents that actually work in your business
Beyond Arc builds, deploys, and maintains AI agents and automation systems. From strategy to production. No demos that fall apart when the lights come on.
Start with the problem. Not the tool.
Everyone's buying AI tools. Most aren't getting results. The technology is rarely the problem — the process it sits on top of is.
"If you automate an inefficient process, you just magnify the inefficiency."
That's why we don't start with AI. We start with your current state — how your business actually runs, where the bottlenecks are, what's manual that shouldn't be. Then we design the system. AI is a tool that supports the overall delivery. Sometimes it's the right tool. Sometimes a well-designed workflow does the job better.
We'll tell you which one you need. And we'll tell you if you don't need us at all.
AI Agent Development
We build autonomous AI agents — systems that research, draft, triage, monitor, and execute tasks without constant human input.
Not chatbots. Not wrappers. Agents with memory, structure, and earned autonomy. Systems that understand context, make decisions within boundaries, and run real operations daily.
Our own agent, Archie, handles market briefings, email triage, content drafting, policy compliance, and research across five specialist sub-agents. Everything we sell, we use first.
Sectors we've built for: Facilities management, window cleaning & field services, events, software providers.
// Agent capabilities
- Autonomous research & synthesis
- Email triage & response drafting
- Client brief generation
- App & workflow design
- Policy review & compliance
- Multi-provider orchestration
- Sub-agent team management
- Heartbeat monitoring & cron jobs
// Not included
- Chatbot wrappers
- Single-provider lock-in
- Demos that don't work in production
Automation & Workflow Systems
Connect your tools, eliminate manual processes, build systems that close the loop from first contact to final payment.
CRM automation, email workflows, data pipelines, reporting systems, payment management, client scheduling. If a human is doing the same task more than twice, we can build a system to handle it.
Field Services — 350+ clients
Built the full operational loop: new client acquisition, automated reminders on contact, payment system management, workload scheduling across crews, and closing the loop on getting paid. Front-end through to back-office.
Events Business
Building bespoke software for event operations. Establishing new client base through automated marketing. End-to-end from client acquisition through to delivery management.
AI Strategy & Consultancy
Not every business needs an AI agent. Some need a workflow. Some need a spreadsheet that works properly.
We help you figure out where AI actually fits in your operations — and where it doesn't. We assess your current state, identify the real bottlenecks, and design the system that fixes them. Sometimes that's AI. Sometimes it's process design. Sometimes it's both.
This isn't just about AI. It's about building systems that work. AI is one tool in the kit — often the right one, but not always. We give you the review and the recommendations. Then you decide: build it yourself, have us build it, or walk away knowing exactly where you stand.
How We Work
Discovery
We understand your business, your bottlenecks, your tools. No questionnaires. A conversation about what's actually broken.
Current State Review
We map your existing processes before touching any technology. If you automate an inefficient process, you just magnify the inefficiency.
Build
Clear scope, clear cost. We build it, test it, deploy it. You're involved throughout. No disappearing for six weeks.
Handover & Support
Your system, documented and maintainable. We don't build dependencies — we build independence.
Ways to work with us
Project
Defined scope, defined deliverable. A system built and handed over. Best for businesses that know what they need built.
Retainer
Ongoing support, iteration, and development. Best for businesses that need continuous AI and automation work.
Consultancy
Review, strategy, and recommendations. We assess your operations and tell you what to build — and what not to. You build it or we do.
On pricing
Every project is scoped individually. The cost depends on what you need — not on a pricing page. Get in touch and we'll give you a straight answer.
Let's build something that works
Tell us what you need. Archie triages every enquiry — you'll get a straight response, fast.